Return Policy

All claims for discrepancies, shortages or damages must be made within seven working days of receipt in order for us to source the problem of the complaint.

If items are ordered and there are no quality problems, for example it is purely down to your taste then please contact us within seven working days of receipt to discuss our returns policy on this, this will be at your own expense if the return is excepted. Please note we cannot accept returns for any last chance to buy lines. 

Email - info@lotusimports.co.uk

Phone number - 01424 850808